This Privacy Policy explains how to188 collects, uses, stores, and protects your personal information. We are committed to transparency and to safeguarding the privacy of every player on our platform.
to188 ("the Platform", "we", "us", "our") operates the online gaming and sports betting website available at to188.bio. This Privacy Policy describes how to188 collects, processes, stores, and protects the personal data of users ("you", "Player") who access or use the to188 platform, including all sub-pages, mobile interfaces, and associated services.
By registering an account on to188 or continuing to use our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any provision of this policy, please cease using the platform and contact our support team to request account closure.
This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern the overall relationship between you and to188. Our Services are directed primarily at players in Indonesia who are at least 21 years of age.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably be used to identify a natural person, including name, email address, date of birth, government ID number, IP address, and payment details. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, retrieval, use, disclosure, erasure, or destruction. |
| "Controller" | The legal entity that determines the purposes and means of processing Personal Data — in this case, the Company that owns and operates to188. |
| "Data Subject" | A natural person whose Personal Data is being processed — i.e., a registered Player or website visitor. |
| "Third Party" | Any entity other than to188 and the Player, including but not limited to payment processors, game studios, fraud-prevention providers, and regulatory authorities. |
| "Cookies" | Small text files placed on a user's device by a website to record session information, preferences, and browsing behaviour. |
| "KYC" | Know Your Customer — the identity and age verification process required before a Player's first withdrawal is processed on to188. |
to188 collects only the personal data that is necessary to provide the Services safely, securely, and in compliance with our obligations under applicable law. The categories of data we collect include:
to188 collects personal data through the following channels:
to188 processes your personal data for the following specific purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your player account, including password resets and account recovery. |
| Age & Identity Verification | Confirming that you are at least 21 years of age and that your identity matches the information provided during registration. |
| Payment Processing | Facilitating IDR deposits and withdrawals via local Indonesian banks and e-wallets, and maintaining accurate transaction records. |
| Service Delivery | Providing access to gaming products including slots, live casino, sports betting, togel draws, and e-sports markets. |
| Fraud Prevention | Detecting and preventing fraudulent activity, money laundering, bonus abuse, multi-accounting, and other prohibited conduct. |
| Responsible Gaming | Monitoring gaming patterns to identify potential problem gambling indicators and enforcing player-set limits and exclusions. |
| Customer Support | Responding to your queries, resolving disputes, and maintaining records of support interactions. |
| Marketing & Promotions | Sending promotional offers, bonus notifications, and platform updates to players who have opted in to marketing communications. |
| Legal Compliance | Meeting obligations under applicable gaming licence conditions, anti-money laundering (AML) regulations, and data protection law. |
| Platform Improvement | Analysing aggregated, anonymised usage data to improve platform performance, user experience, and game offerings. |
to188 relies on the following legal bases to process your personal data, depending on the specific purpose:
to188 may share your personal data with carefully selected third-party service providers who process data on our behalf and under our instructions. These include:
All service providers are contractually bound to process your personal data only for the specified purpose, to maintain appropriate security standards, and to return or destroy the data once the engagement concludes.
to188 may disclose personal data to regulatory bodies, law enforcement agencies, or courts where required by law or by the conditions of our gaming licence. We will only disclose the minimum data necessary to satisfy such a requirement and will, where legally permissible, notify you of any such disclosure.
In the event that to188 undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you via email or a prominent platform notice before your data becomes subject to a different privacy policy.
to188 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Any data shared with third parties is strictly limited to the purposes described in this policy.
to188 uses the following categories of cookies and similar tracking technologies when you visit or use the platform:
You may adjust your browser settings at any time to block or delete cookies. Please note that disabling strictly necessary cookies will affect your ability to log in and use core platform features. Disabling analytics or marketing cookies will not affect gameplay but may mean you receive less relevant promotional communications.
to188 does not permit third-party advertising networks to place tracking cookies on our platform for the purpose of building advertising profiles based on your activity across other websites.
to188 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and our gaming licence obligations. The general retention periods we apply are as follows:
When personal data is no longer required, it is securely deleted or anonymised in accordance with our internal data destruction policy.
to188 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
As a Data Subject, you have the following rights with respect to the personal data to188 holds about you. To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within 30 days.
The to188 platform is strictly intended for adults aged 21 years and over. We do not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has registered on to188 or otherwise provided us with personal data, please contact us immediately at [email protected]. Upon verification, we will promptly suspend the account, delete all associated personal data, and take any further steps required by applicable law.
Our KYC process — which requires submission of a government-issued ID confirming date of birth — serves as the primary technical safeguard against under-age access to real-money gaming Services on to188.
to188 operates as an internationally licensed gaming platform. As a result, certain personal data may be transferred to, stored in, or processed in countries other than Indonesia where our service providers or infrastructure partners are located. Where such transfers occur, to188 ensures that appropriate safeguards are in place to protect your data, including:
If you would like further information about the specific safeguards applied to any international transfer of your personal data, please contact us at [email protected].
to188 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. Where changes are material — such as a new purpose of processing or a new category of data sharing — we will notify you via email or a prominent in-platform notice at least 7 days before the revised policy takes effect.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of the to188 platform following the effective date of any amendment constitutes acceptance of the revised policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to report a potential data protection concern, please contact the to188 Data Protection team through the following channel:
Every player on to188 benefits from these privacy and security protections — built into the platform from day one.
Every byte of data you transmit to to188 — from login credentials to payment details — is protected by 256-bit SSL/TLS encryption, the same standard used by leading global banks.
Our multi-step KYC process verifies every player's identity and age before any withdrawal is processed. This protects the community from fraud, underage access, and money laundering.
to188 categorically does not sell, rent, or trade your personal data to any third party for advertising or commercial gain. Your information is used solely to provide and improve our Services.
You can access, correct, export, or request deletion of your personal data at any time. Update your marketing preferences, configure responsible gaming limits, or close your account — all from within your account settings.
Independent third-party penetration testers assess the to188 platform on a regular basis. Any vulnerabilities identified are remediated before they can be exploited, keeping your account and data safe.
Our 24/7 customer support team — including native Indonesian-speaking agents — is available to assist with any privacy query or data rights request. Reach us via live chat or email at any time.
Now that you understand how to188 handles your data, explore our full range of games and betting markets — backed by a platform that puts your security first.